Operations Associate Equifax, Inc. What you’ll doWe’re hiring 10 Customer Service Representatives in our Brisbane based contact centre. This is 1 of our exciting entry level opportunities for those starting or continuing their career in customer service where you will support customers with their Fit2Work background checks and employment screening services.As part of this contact centre role you will be responsible for identifying and meeting the needs of the customer and providing a high level of customer service while providing information and answering questions, and explaining products and services.You will be joining a diverse team and supported by an experienced team leader where you will be provided with structured training for 3-4 weeks. There are ample opportunities for career progression and great company benefits including an extra leave, discounts, as well as training and development.You will also be available to work across a roster from 07:00am - 5:00pm, Monday-Friday, although we are usually able to align rosters to our team’s first preferences. This is a full time role based in the Brisbane CBD however the team works from home on Mondays and Fridays.Key responsibilities include:Deliver excellent customer service via phone, email and chat assisting with inquiries.Guide customers through the background check and screening process aligned to various government requirements, helping them solve problems related to their background check processes.Respond to client and consumer queries in a timely manner meeting KPI’s, providing excellent customer service.Handle complaints in a highly professional manner.Execute the fulfilment/delivery of all product and services in accordance with SLA’s, following standard processes and procedures.Work closely with other teams to escalate and resolve more complex issues.Ensure compliance with privacy and security guidelines when handling sensitive customer data.Maintain a positive and solution oriented approach to ensure a positive experience for our customers.Ability to adapt and learn new skills and processes quickly as products and requirements change.What experience you need:Some experience in customer-facing roles (retail, hospitality, call centres etc) is beneficial but not essential as full training will be provided.Demonstrated ability to solve customer problems and work with customer frustrations.Attention to detail and problem solving skills.Ability to work efficiently in a team-oriented environment.Familiarity with computer skills (e.g., Microsoft Office, Google Workspace).What could set you apart:Similar experience in the Banking & Finance sector.Proven experience in handling complaints.
#J-18808-Ljbffr Brisbane City, Queensland, AUPosted 3 hours ago Distribution Centre Manager - Eagle Farm. Fletcher Building Limited QLD - BNE - Northern Suburbs, QLD - BNE - Bayside & Eastern Suburbs, QLD - BNE - CBD & Inner Suburbs Job Reference 38110 Posted Date 27-Sep-2024 Closing Date 26-Oct-2024 DescriptionAre you ready to take charge of our brand-new Eagle Farm Distribution Centre?We’re searching for an experienced leader to manage our state-of-the-art facility, which opened in mid-July 2024. This is your opportunity to make a real difference, fostering innovation and building a high-performing team culture in a forward-thinking environment.What you'll be responsible for:In this role, you’ll ensure smooth and efficient daily operations, managing logistics and overseeing the entire distribution process. Safety will be one of your top priorities, as you’ll promote a strong safety-first culture and ensure compliance with all necessary regulations. You'll monitor performance metrics and implement strategies for continuous improvement, using data to identify areas for enhancement and driving operational excellence.Team leadership will be central to your success, as you'll be responsible for coaching, mentoring, and developing your team, from entry-level staff to managers. You'll also oversee inventory management processes, ensuring stock accuracy and minimising losses, while continually looking for opportunities to streamline operations and improve efficiency.Collaboration will be key, as you’ll work closely with other departments such as sales and procurement to ensure a seamless supply chain, and you’ll be prepared to handle crises and operational disruptions by developing and implementing risk management strategies.What we’re looking for:Proven experience managing large-scale distribution centres, ideally 5+ years. Experience within the building materials industry is a bonus but not essential.Strong leadership skills with the ability to inspire and develop a high-performing team.Knowledge of inventory management and business planning systems.Ability to collaborate with stakeholders and build strong relationships. Ability to drive team towards a customer centric culture and sustainable DIFOT performance Proficiency in systems like Excel, Word, and warehouse management tools.Why Laminex?Celebrating 90 years of excellence, Laminex has been a leader in the Australian building industry, providing high-quality surfaces and design solutions for both residential and commercial projects. As part of the Laminex family, you’ll join a company that values its people and fosters an environment of continuous improvement.Our benefits include:26 weeks of full-pay parental leave, or 52 weeks at half pay, with the option to return on a 4-day workweek for the next 12 months.Career growth opportunities within a supportive, innovative company.A focus on employee well-being, safety, and development.Ready to join us?As part of the Circle Back Initiative, we guarantee feedback for all applicants. Connect with Lachlan Baldwin, Senior Talent Scout at Laminex, and apply today to take the lead at a cutting-edge facility shaping the future of the industry!
#J-18808-Ljbffr Brisbane City, Queensland, AUPosted 3 hours ago Talent & Culture Coodinator. Accor Hotels Company Description“Hospitality is a work of Heart”at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.There is a rare and exciting opportunity for a new career Human Resources graduate to join our team as Talent & Culture Coordinator on a Part-time basis, three days per week with the possibility to work extra days during peak seasons. This is a six months maternity leave contract starting in late July .Reporting to our Talent & Culture Manager, the successful candidate will be responsible for providing quality and professional administrative support for the Talent & Culture Manager whilst assisting in the support and implementation of the Hotels’ Talent and Culture policies and procedures.By joining the team, you will unleash a huge array of great employee benefits.#WeAreHeartistsYou will have the opportunity to build your own skills and expertise to reach your personal and career goals. By joining the team, you will unleash a huge array of great employee benefits.Job DescriptionIn this role you will:Assist the Talent & Culture Manager with recruitment, talent, and development activities ensuring they meet the operational needs of the HotelProviding on-going support to team members on Talent & Culture related matters, policies and procedures.Ensure compliance of documentation for new starters such as application documents, visa checks, onboarding documentation are complete and follow up when requiredProcessing onboarding for new starters and terminations for the hotel, including access to systems and issue of Hotel property when required.To track the completion of the Accor mandatory training by all employees, reporting back to the Talent & Culture Manager and Heads of Department to ensure this is achieved.Proactively assisting the T&C Manager with planning and implementation of employee wellbeing and engagement initiatives.To be involved in the roll out of corporate programs and projects to ensure business needs and corporate time lines are met e.g. engagement surveys, HRIS updates, etc.Execution of month end activities such as reporting.Processing invoices for the department by using the purchase plus software and adhering to the Finance the monthly schedules.QualificationsWhat we are looking for?Entry level experience in human resources roles within a dynamic and busy environment an advantageTertiary qualifications in Human Resources, or Business Administration amust.Understanding of the Hospitality Industry & General Modern Award (HIGA) and Fair Work Australia National Employment OR a genuine interest in learning employment relationsStrong communication skills and a genuine and engaging personality. Fluency in English on a business level a must. Additional languages a plus.Highly organised with an eye to detail and an ability to effectively manage prioritiesA creative flair and a natural ability to generate ideas to engage our team membersHave the ability to think on their feet and problem solveA team player with the capability to build report with all departments in the businessGoal driven with the capacity to work unsupervisedProfessional image with high standards of grooming and presentation through and interpersonal skillsAdditional InformationWhat is in it for you?Join an award-winning team that thinks outside the box!Fun and friendly work environment. We have an 8.2/10employee satisfaction score!Employee benefit card offering discounted rates at Accor worldwide.Learning programs through our Learn Your Way Academie.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities.Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo!#BELIMITLES
#J-18808-Ljbffr Brisbane City, Queensland, AUPosted 3 hours ago Business Administration Trainee. Novaskill The Opportunity –
Novaskill is currently partnered with a range of local businesses to offer multiple Business Administration Traineeships, including on-the-job training with ongoing mentoring and support to help you start building your career.
Novaskill currently has Business Traineeship opportunities in the following industries –
Law
Medical
Construction
Finance
You’ll be completing a nationally recognised Certificate III in Business whilst gaining experience & developing relationships in the local business sector.
Learnings –
Use popular business software including Microsoft Office suite and Microsoft Teams
Organise your time and work priorities
Make suggestions regarding sustainable work practices
Think critically, problem solve and communicate in the workplace
Data collection & entry
Meeting Support (preparing agendas & minute taking)
Outcomes –
A nationally accredited qualification at Certificate III level
Exposure to realistic workplace documents, policies, and procedures
Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite
Workplace communication techniques like active listening and questioning
Strong pathways to continue your studies and enhance your career opportunities
Traineeship Suitability Recommendations –To succeed in this Traineeship, we recommend you have –
Commitment to working hard and giving it your all
Ability to work well as part of a team
Commitment to safety
About You –
Act with honesty and integrity
Proactive approach
Demonstrated commitment to completing your study whilst balancing working
Have time management, attention to detail, and good communication
Willing to work hard and complete the job
Requirements –
National Police Check, or willingness to obtain
Drivers Licence & Reliable Transport is desirable
Novaskill is about enriching people’s lives and cultivating futures. As a dynamic not-for-profit Registered Training Organisation and Group Training Organisation (RTO & GTO), we offer a range of Vocational Education and Training pathways to our communities. Our still growing presence spans seven locations from Northern NSW to the Central Coast.
For over four decades, Novaskill has been a beacon of opportunity, fostering exceptional career pathways for thousands of apprentices and trainees. Our legacy speaks volumes, making us one of Australia’s most enduring Registered and Group Training companies.
At Novaskill, our core mission is to support communities by enriching lives and driving positive change. We focus on building sustainable economic growth in key growth industries and creating pathways for long-term success among our target demographics.
If you’re interested in the role, reach out to our GTO Recruitment Team to request more information –
Alternatively, please apply directly via Seek.
For your application to be considered for this position, it is essential to include a cover letter along with your resume.
What else is involved?After submitting your online application, you may be invited by Novaskill via SMS or phone call to complete online testing, interviews, and pre-employment medicals.
We’ll also contact your references if you progress through these early recruitment stages.
Please be sure to check your emails (including your junk folder) and respond to missed phone calls, voicemail messages and text messages.
Regrettably, due to the high volume of applications, we can only get in touch with candidates who have been shortlisted.
#J-18808-Ljbffr Newcastle, New South Wales, AU, 2300Posted 3 hours ago Process Engineer (Wastewater) Easy Skill WASTEWATER PROCESS ENGINEER
CLASS CHARACTERISTICS: As directed, to study, create, and improve intricate chemical and biological systems; to act as a technical resource; to look into, study, and create solutions for issues in all wastewater treatment plants and collection systems; to assist project managers and engineering design firms in choosing new treatment processes, methods, and ways of putting them into action; to carry out both small and large pilot-scale tests; to review wastewater processes.
DISTINGUISHING CHARACTERISTICS: The company manages and operates the country's utility service districts, including sewage facilities, collection systems, pump stations, treatment plants, and surface water management. The wastewater process engineer is responsible for performing a variety of advanced-level professional engineering duties. The incumbent develops and implements wastewater process research and technology development for operational and capital improvement projects; develops and administers research projects to evaluate the needs of the treatment system and implement new treatment strategies; and serves as a technical resource for issues affecting the district.
TYPICAL TASKS: Duties may include, but are not limited to, the following:
Provides training and technical and analytical advice to internal and external stakeholders on the physical, biological, and chemical processes to maximize wastewater process operation efficiency and meet permit requirements; monitors and analyzes process lab data, operator reports, lab reports, and energy and chemical usage data.
Conducts analyses of conveyance and influent pump station flow reports to characterize conveyance system performance under normal and emergency conditions; advises on metering and instrumentation equipment needs; and interacts with technology and operations.
Manages the development of complex engineering projects; develops schedules; prepares budgets; and scopes projects. Manages the development and implementation of large-scale planning and modeling efforts; serves as engineering liaison with other district sections, departments, and outside agencies.
Troubleshoots and/or reviews wastewater treatment processes and facility designs; evaluates, initiates, and revises process technologies; performs initial data gathering, analysis of the existing systems, initial process design, develops and conducts small and large pilot scale testing, plan reviews, startup troubleshooting, and long-term optimization.
Conducts technical wastewater process research; networks and collaborates with peer technologists to exchange knowledge.
Oversees and/or supervises the selection and management of engineering consultant contractors; coordinates work with project stakeholders, government agencies, other district sections, contractors, and consultants.
Analyzes new or proposed legislation or regulations to determine their impact on program operations or ability to achieve permit compliance.
Performs data control activities; proofreads and reviews process data reports to ensure accuracy of data entered; balances values and makes necessary corrections or adjustments.
Serves as a resource to other district staff, external stakeholders, and consultants regarding the wastewater treatment plant processes.
REQUIRED KNOWLEDGE AND SKILLS:
Thorough knowledge of: Wastewater engineering process, design theory, principles, and practices and their application to a wide variety of treatment facility projects; biological nutrient removal processes; membrane bioreactor (MBR) technology process optimization and troubleshooting; wastewater processes and flow monitoring instrumentation; advanced principles and practices of project development, scheduling, and management; principles and practices of budget preparation and administration; English grammar, algebra, geometry, trigonometry, and calculus; engineering computer software; water information management systems (WIMS) platforms; data processing, data entry, and retrieval techniques, as well as the rules and laws that affect permits, construction, contracts, environmental protection, surface water, and groundwater; and the creation, use, and interpretation of engineering specifications.
Working knowledge of: principles and practices of public administration; legislative processes and local government operation; contract and grant preparation; and administration; basic techniques of supervision.
Skill to: Evaluation of complex wastewater process engineering; modeling wastewater treatment processes; designing and conducting laboratory and pilot scale tests; documenting and preparing reports on the results of testing; preparing, reviewing and evaluating engineering studies and designs; estimating engineering and construction costs; administering contracts; analyzing problems, identifying alternate solutions, projecting consequences of proposed actions and implementing recommendations in support of goals; researching, analyzing, and evaluating new service delivery methods, procedures and techniques; presenting and communicating complex and technical information and data effectively to a variety of audiences, both orally and in writing; leading the work of subordinate personnel; establishing and maintaining effective working relationships with county staff and the public; listening to and comprehending issues and concerns expressed by peers, staff, management, consultants, and the public; and using computers and computer software, including word processing, spreadsheets, hydraulic modeling, and databases.
WORKING CONDITIONS: Occasional duties in the field require walking, twisting, and balancing and involve exposure to inclement weather, noise, and slippery and/or uneven terrain.
#J-18808-Ljbffr Sydney, New South Wales, AU, 2000Posted 3 hours ago Product Growth Manager Sydney • Australia New York • NY. Instant Instant seeks an energetic Product Growth Manager to supercharge self-serve revenue.Instant is a technology company on a mission to power the world's most innovative brands, driving their revenue and retention on autopilot. We are entering an exciting hyper-growth phase, expanding the business by over $1M in new revenue every month, have 4 products in market, entering and hiring in new global regions, raised $30M+ by top VC’s across three funding rounds, and we want you to be a critical part of scaling up this velocity even further!Instant is seeking a Product Growth Manager to join our growth team, focused on driving in-bound and self-serve revenue. We’ve grown at a rapid pace over the past 12 months through outbound sales, and now, one of our biggest bets is launching self-serviceability for brands. Our dream is to allow any brand around the globe to gain the full value of our products, without ever needing to speak to us. To do this we need to develop a strong in-bound channel, attracting brands to Instant in an organic, creative way. We believe self-serve revenue will be our biggest growth channel within the next 6 months, and you’ll have the exciting opportunity to be a strong part of establishing this from the ground up.Own and understand the top-of-funnel acquisition journey, and optimise the product experience to improve sign-up conversion.Build a strong product roadmap with the main objective of sign-up conversion and user acquisition in mind.Research, strategise and execute on product opportunities to improve our overall self-serve experience, ensuring merchants have an incredible experience.Obsess over conducting continuous product experiments to increase signups, product usage and conversion from free trial to paid.You’ll work in a small squad (including engineers, a product designer and growth marketer) to launch and gain initial traction with self-serviceability.About you:Instant speed is next level! You’ll be expected to execute quickly, produce quality work fast, communicate effectively and iterate/pivot as necessary.You thrive in a fast-paced, dynamic environment with shifting priorities.You’re a self-thinker with a strategic mindset, understanding areas of opportunity.You execute flawlessly (directly & via others) and take your projects across the finish line.Proven experience in product, inbound growth and self-serve user acquisition. You’re able to make an immediate impact.Ability to manage projects end-to-end with a practical, results-driven approach.Minimum Requirements:Proven experience in product management and user acquisition strategies.Experience with self-service models and inbound growth tactics.Instant, more than just a job.We commit to paying globally competitive salaries to our incredible team.Equity in the companyNobody is a renter. Everyone is an owner, having equity in the company so we can all benefit from our hard work and future success.We always aim to go away at points across the year as a company to celebrate achievements, as well as dig deep together on company strategy, opportunities and the exciting future ahead.Supporting work/life balance at Instant with an extra 2 paid days off per year for ‘Life!’ to assist with moving house or your kids sports carnival for example.Instant prioritises the value, creativity and energy of being together in person, based in our newly opened offices in Sydney or New York. We have a flexible balance, and work from home 2 days per week.A-players want to work with A-players, and hence we take our team and talent very seriously. We work hard, stay focused on the things that matter, and celebrate the wins.We have company-wide KitKat days where our entire company, just like the slogan, takes a break (all on the same day!)Each team member receives an annual $1,000 allowance to spend across Wellness and Growth. This could contribute towards a gym membership or educational course.We allocate an annual social budget towards regularly having fun, taking a break and getting to know each other a little more as a team! Previously we have done Axe Throwing, Bowling and even Surfing together… just to name a few.You’ll receive all new equipment including a MacBook Pro, monitor, and accessories.
#J-18808-Ljbffr Sydney, New South Wales, AU, 2000Posted 3 hours ago Administration Officer At Stretchy Tech, Inhousing. The Post At Mint Hill Llc Are you passionate about technology and social justice? Do you feel driven by empowering people living with disability to reach their goals and aspirations through inclusive technology? Would you like to work within a passionate and fast paced team, committed to achieving high level outcomes? If the answer is yes, this could be the job for you. Stretchy Tech is a business unit within inhousing (Julia Farr Housing Association). Our team of Occupational Therapists and Technicians work together to provide our customers with inclusive technology solutions that bring people living with disability choice, control, and independence. We have a whole-life approach, and our solutions are focused on increasing independence, dignity, well-being and freedom, both at home and in the community.Find more information at www.stretchytech.org.au.ABOUT THE ROLEWe're looking for a quality candidate to fill our Administration Officer role for a period of 12 months at 0.5 FTE (half time). This is an exciting opportunity for the right person to use their customer service and administrative skills to make a real contribution in supporting the independence of people living with disability.ResponsibilitiesThe Administration Officer is responsible for:Providing excellent customer service to potential new clients, our existing client base, and their support networks.Communicating with customers, trades and suppliers.Booking customer appointments and scheduling work for Stretchy Tech Occupational Therapists and Technicians.Contributing to the team's continuous improvement practices.Seeking customer feedback, collecting data and reporting on satisfaction.SKILLS AND EXPERIENCEThe successful applicant will have the following experience and attributes:Experience in a customer service role, with the ability to communicate professionally to a range of different clients and stakeholders via telephone and email.A team player and keen problem solver.Well organised with strong administrative skills. It would be helpful to have experience in calendar management, shared inbox management and data entry.General interest in, or ability to learn about, off the shelf smart home technology.Knowledge of the NDIS environment is not essential but would be beneficial.Deeply felt value base in support of improving the life chances for people living with disability and their families, especially in respect of choice and inclusion.WHAT WE OFFERWork with a committed team in an innovative technology enterprise.Access to Stretchy Tech's competitive salary and benefits package (including generous salary packaging options).A flexible, family-friendly environment that promotes a healthy work-life balance, including partial remote-work arrangements.An accessible and inclusive workplace that welcomes and celebrates diversity of all kinds.People with lived experience of disability are strongly encouraged to apply.HOW TO APPLYApplications should be submitted via Seek and will only be considered if a Resume and cover letter is provided addressing the skills and experience described above. We will consider applications as they are received.This is a contract position for a period of 1 year, working 0.5 FTE (half time).For a copy of the role description, please email emailprotected. If you have further questions, please feel welcome to contact Rebecca Petrovic, Strategy Leader, Inclusive Housing & Technology at emailprotected.
#J-18808-Ljbffr Adelaide, South Australia, AU, 5001Posted 3 hours ago HR Generalist Jobs. schlaeger Kunststofftechnik GmbH Position: People & Culture (P&C) Team AdministratorLocation: Pennant Hills, New South Wales, AustraliaAdvertiser: CatholicCareContract Duration: 6 monthsStart Date: ImmediateRole Summary:We have a rare opportunity for a passionate, pro-active, and strong all-rounder People & Culture (P&C) Team Administrator to join our well-established and supportive P&C team on a fixed term 6-month contract.Requirements:Entry level HR roleIdeal for someone studying HR or a recent graduateKey Details:Immediate startFull-time hours
#J-18808-Ljbffr Geelong, Victoria, AU, 3220Posted 3 hours ago Customer Service Officer. SERVICE HERO CONSULTING LLC Work for a company that is leading the way with environmental waste solutions. They supply skip bins to household and construction sites and then collect them whilst ensuring the waste is disposed of correctly to maximise the best environmental solution. Randstad is currently recruiting for a CustomerAdministrator position. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers. The role is based in Burleigh Heads.Duties and responsibilitiesAssist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM SystemsCreate reports for contractorsManaging customer calls and emailsUpdate and trackin the systemYour Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organized with outstanding time management skills and strong attention to detailExperience utilising MS Excel to track jobs and complete reportsA good understanding of thearea so you can accurately track jobs is highly desirable ( office is based in Burleigh)High attention to detail and ability to show resilience.What is on offerCompetitive hourly rateSupportive and rewarding cultureCareer progressionThis is an ongoing temporary position working Monday - Friday. We have one part time role and one full time position available starting ASAP. Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.Please apply today or contact for a confidential discussion At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.skillscustomer service officer, administration,administrator, data entry, customer servicequalificationsNo qualifications requirededucationSecondary School/High School no -- Principals only. Recruiters, please don’t contact this job advertiser.no -- Please, no phone calls about this job!no -- Reposting this message elsewhere is NOT OK.This is a part-time job.
#J-18808-Ljbffr Gold Coast City, Queensland, AUPosted 3 hours ago Administration Officer - Rostering/Scheduler (Padstow St George) Right at Home Administration Officer - Rostering/Scheduler (Padstow St George)Location: Padstow St George, New South WalesDo you have a passion for working for a Home Care provider? Do you enjoy working in a small team providing Care services? Then Right At Home is the place for you!Why Right At Home?Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we serve by providing the Right Care every time. We offer:Ongoing paid training and professional development (E-Learning).Access to Rewards program which entitles you to discounts on products and services.Monday – Friday (8am-4pm or 9am-5pm).The Role of Administration Officer (Rostering/Scheduler)We are looking for an experienced Scheduler who is good at planning and organising staff workloads to meet both client and business needs. The Scheduler must be willing but not limited to:Experience in Home Care Services together with previous rostering experience will be highly regarded (but is not essential).Review, refine and improve rosters whilst maintaining budgets.Minimise overtime and unnecessary travel and non-productive staff time.Maintain consistency of services to clients in terms of service time and care staff.Roster day-to-day urgent situations as they arise in a timely manner.Resolve issues and problem solve in a fast-paced environment to meet client/business needs.Review timesheets on a weekly basis.Ensure that staff sign in and out of shifts, and review that care notes are included after every shift.Approval of timesheets alongside operations teams and in accordance with our check-in and check-out system.Working within tight deadlines.Other administrative duties as required including:Answer incoming calls and direct them to the relevant person.Publish rosters on a fortnightly/monthly basis.General day-to-day administration of the office.Deal with enquiries in a timely manner and/or take appropriate follow-up action.About Right At HomeRight at Home is a leading approved provider of quality in-home care, with a strong reputation for trust, reliability, and quality in the community. We provide dementia care, domestic support, companionship and socialisation, personal care, post-operative care, disability support, and skilled nursing. Our tailored services help people all over Australia to maintain independence and a healthy, fulfilling lifestyle.Right at Home is an Equal Opportunity Employer – we embrace and celebrate diversity and do not discriminate. We are for all people, regardless of differences. All employment is decided based on qualifications, experience, merit, and business need.QualificationsTo be successful in this role, we expect you to have:Demonstrated experience in roster/scheduling management or a similar role of 1-2 years.Current Police Check.Current WWCC.Current First Aid and CPR.NDIS Orientation Certificate.Preferred SkillsYou will need:Strong time management and organizational skills.Ability to problem solve, work within deadlines, and think outside the box.Excellent attention to detail and a high level of accuracy.Proficient IT capabilities and the ability to quickly pick up new systems.Excellent interpersonal skills with the ability to build and maintain strong working relationships with key internal and external stakeholders.Extensive administration skills such as data entry and documentation, handling incidents and complaints, email, and phone management.Ability to work independently and as a member of a team.Excellent command of spoken and written English.
#J-18808-Ljbffr Mackay Regional, Queensland, AUPosted 3 hours ago