Business Analyst – eCommerce

Business Analyst – eCommerce

ITAC Solutions | Birmingham, ENG, GB

Posted 4 hours ago

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Description

Help shape the future of digital commerce by turning business strategy into scalable product features. Our client is looking for a collaborative analyst who thrives on solving complex business challenges, partnering with cross‑functional teams, and driving meaningful improvements that enhance the customer experience.


C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future.


Benefits & Extras


Comprehensive healthcare coverage options


Vacation, sick, and holiday pay


High‑impact role partnering with Product, Engineering, and UX teams


Compensation


$90,000


What You’ll Be Doing


Translate business initiatives into epics, features, and user stories


Write detailed acceptance criteria and functional requirements


Document business rules, risks, dependencies, and success metrics


Map customer journeys and operational workflows


Partner with Product, Engineering, UX, and business stakeholders


Support backlog prioritization by evaluating business value and impact


Deliver complete, actionable requirements for development teams


What You’ll Need to be Considered


Experience supporting B2B or B2C eCommerce platforms


Expertise creating epics, features, user stories, and acceptance criteria


Ability to map customer journeys and optimize operational workflows


Experience supporting Agile backlog refinement and sprint planning


Strong stakeholder facilitation and cross‑functional communication


Ability to evaluate business value, dependencies, and feature prioritization


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