Posted 4 days ago
Description
We are seeking an experienced Medical Receptionist to join a healthcare practice approximately three days per week. You will be the first point of contact for patients and play an important role in delivering a welcoming, professional, and efficient experience.
Key responsibilities
- Greet patients and manage reception area operations
- Allied health and General Practitioner support
- Answer telephone enquiries and respond to patient queries professionally
- Schedule, confirm, and manage patient appointments
- Process patient registrations, payments, and billing accurately
- Maintain patient records and ensure information is handled confidentially
- Coordinate communication between patients, medical practitioners, and other healthcare staff
- Support general administrative tasks and maintain an organised front desk
What we're looking for
- Previous experience in a medical reception or healthcare administration role
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to manage competing priorities in a busy practice
- Proficiency with computers and medical practice management systems
- Desirable Medical Practice Assistant skills to assist with clinical observations, care plans and procedures
- A professional, compassionate, and patient-focused approach
- Availability to work approximately three days per week
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