Hotel Operations Manager - Woomera

Hotel Operations Manager - Woomera

Iss-Facility-Service | Woomera, South Australia, AU

Posted 4 days ago

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Description

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Job no: 541494
Work type: Full time
Location: Woomera, Adelaide
Categories: Catering, Management, Supervisor, Facility Management/Engineering


Woomera DIDO Roster: 14 days on, 7 days off


Key Responsibilities



  • Lead the day-to-day operation of hotel accommodation, catering and food & beverage services.

  • Ensure exceptional guest service, housekeeping and presentation standards.

  • Manage pub operations, including responsible service practices and stock control.

  • Lead, mentor and develop hospitality teams across multiple functions.

  • Manage workforce planning, rosters and labour costs.

  • Oversee food safety, WHS, hygiene and regulatory compliance.

  • Monitor budgets, stock levels and operational performance metrics.

  • Manage supplier and contractor relationships.

  • Handle guest concerns, incidents and operational challenges in a professional manner.

  • Foster a positive, accountable and safety-focused workplace culture.

  • Proven experience managing hotel, hospitality, accommodation, catering or food and beverage operations.

  • Demonstrated leadership experience in hospitality or service-based environments.

  • Strong understanding of food safety, WHS and regulatory compliance.

  • Excellent communication and stakeholder management skills.

  • Strong commercial acumen and cost-management capability.

  • Experience within Defence, government or integrated facilities environments.

  • Experience managing licensed premises, bars or pub operations.

  • Qualification in Hospitality Management, Business, Commercial Cookery or a related discipline.


About You


We're looking for people who:



  • Take pride in their work and attention to detail

  • Enjoy working in a team environment

  • Have excellent communication skills

  • Are reliable, flexible and safety focused

  • Can work across rotating rosters where required


Previous experience is welcomed, but for many roles full training is provided.



  • Ability to obtain and maintain a Defence Baseline Clearance

  • Current National Police Clearance (or willingness to obtain one)

  • Ability to complete a pre-employment medical, including Drug & Alcohol screening

  • Relevant licences or qualifications where applicable

  • Defence or military experience is highly regarded but not essential


Why Join ISS?



  • Competitive pay rates and conditions

  • Full-time, part-time and casual opportunities

  • Career development and internal promotion opportunities

  • Supportive and inclusive team culture

  • Employee benefits and retail discountsWork that directly supports Australia's Defence Force


Diversity & Inclusion


ISS is committed to building a diverse, inclusive and respectful workplace. We encourage applications from:



  • Aboriginal and Torres Strait Islander peoples

  • Veterans and Defence family members

  • People with disability

  • People from culturally and linguistically diverse backgrounds


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