24/7 Crisis Digital Services Support Lead (Remote)

24/7 Crisis Digital Services Support Lead (Remote)

Ac3 | Newcastle, New South Wales, AU

Posted 5 days ago

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Description

Sydney Lifeline Australia is seeking an In-Shift Support – Digital – Remote to supervise and coordinate our digital service Crisis Supporters across the Lifeline network. This role ensures real-time support, debriefing after high-risk interactions, and emergency interventions while maintaining compliance and data accuracy.

The successful candidate will work within a 24/7 roster, have strong crisis support experience, and be proficient with MS Office and MS Teams.


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