Posted 7 days ago
Description
Foxtel Group is seeking a senior leader to head Customer Operations and Engagement Operations in Australia, responsible for lifecycle, automated and tactical campaigns using Braze. You will guide a high-performing team, ensure regulatory and privacy compliance, and align engagement with growth metrics across acquisition, retention and lifetime value.
The role demands deep Braze expertise, cross-functional collaboration with Marketing, Product, Data, Technology, Commercial and Legal, and a track
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