Posted 5 days ago
Description
Not just any workshop. Not just any cars. Not just any mechanic.Benz star motors are a family run, Mercedes-focused European workshop built on 30+ years of trust. We are here to raise the standards as Melbourne’s most trusted independent European workshop specialising in passenger and commercial vehicles.
We deliver dealership quality Mercedes Benz servicing, diagnostics and repairs through elite technical knowledge, strict working systems and precision workmanship.
We build long term customer relationships through honest advice and family style customer experience. We are the mechanical workshop people trust with their cars and pride ourselves on this reputation. Our workshop is built on our values, and they guide every job we take on.
Position summary:
Great mechanics fix cars. Great leaders build great workshops.
We’re looking for an experienced mechanic with excellent leadership and delegation skills. You’ll know how to match the right person to the right job, keeping our busy workshop running smoothly from open to close.
Key responsibilities
Managing the workshop: allocate jobs, set priorities and keep work on schedule while also working on vehicles
Be a role model for the team, bringing Benz Star Motors' values to every job
Share responsibility for opening and closing, plan vehicle layout so the team always has room to work efficiently
Assist with invoicing and quoting systems
Be the technical lead: answer the team's questions, help with diagnosis and check work quality
Confident leading a team and simultaneously working on vehicles
Support and mentor junior mechanics and apprentices
Liaise with customers on quotes and repairs / order parts
Be a friendly-point of contact for customers, keeping them informed and happy with our work
Build strong customer relationships by answering questions and turning any issues into great outcomes
About you
Qualified mechanic with a minimum of 7 years experience
Strong diagnostic and problem-solving skills
Experience leading a team, or ready to take that step
Calm, organised and able to make decisions under pressure
Clear communicator who can explain technical issues simply
Current driver's licence
7:30-5:00 Monday to Friday, no weekends
A senior role with real responsibility and the trust to run the floor
A supportive, friendly/family run team
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