Lead Incident Response Engineer (24/7 Cloud Ops)

AWS Support is seeking an Incident Management Engineer to own incident response and account ownership for AWS Enterprise customers. You will provide communication, emergency response, and technical resolver engagement for critical workloads, working in a follow-the-sun model.

Core hours are 9am–5pm AEST with some weekends and public holidays required. Strong leadership, communication, and global collaboration are essential.

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