Posted 5 days ago
Description
Westpac is seeking a Senior Technical Delivery Lead to guide the Contact Centre Technology squad, overseeing critical platforms that support customer and colleague channels. You will blend service ownership, delivery leadership and hands-on technical direction across contact centre tech, Dynamics 365, platform integration and operational resilience.
Champion stable, well-governed services with risk-aware practices, working with stakeholders and vendors to deliver outcomes that matter for
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