Posted 4 days ago
Description
specific managed service customer. Mobile device support is delivered using cloud-based management tools (JAMF, Workspace ONE, Blackberry, Intune, Apple Business Manager, Android Enterprise Manager, Samsung KNOX etc...). You will oversee end-to-end execution of the enrolment, configuration, and in-life support of mobile devices, including iOS and Android OS releases, policy management, configuration management, and post-deployment support where required. You will liaise with internal technical teams, customer stakeholders, third-party vendors, and service-management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLAs, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services.
What you'll need
- Proven experience in a 3rd line support or senior mobile endpoint engineering role.
- Modern Device Management using Workspace ONE, Blackberry, Intune to manage a large mobile customer estate.
- Strong hands-on knowledge of JAMF / JAMf PRO (security, threat prevention, policy management, etc.).
- Workspace ONE Unified Endpoint Manager
- Blackberry Unified Endpoint Manager
- Intune
- Apple Business Manager
- Samsung KNOX
- ZTNA (Zero Trust Network Access)
- Entra IDM 365
- Android Enterprise Manager
- Certificate creation and management
- Creation and management of user/device policies
- iOS and Android mobile operating systems experience (installation and configuration)
- Mobile Device Management through Organisation Groups
- Device onboarding/offboarding
About us
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
We're a place where you can belong. With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.
You'll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier-free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.
As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you'll be guaranteed an interview, and we're happy to support any reasonable adjustments.
#J-18808-Ljbffr
