Senior Cortex XSIAM Support Engineer SIEM & Cloud Debugger

Palo Alto Networks, Inc. is seeking a highly motivated Support Engineer to join the Cortex XSIAM support team. You will assist customers by providing technical support, handling inquiries, and managing escalations via phone, email, and ticketing within SLAs.

You will collaborate with technical account managers to understand client objectives and mitigate risks within their network environments. You will work closely with developers to reproduce issues and develop permanent solutions,

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