Business Systems Manager

Maxwell Bond have partnered with a leading UK manufacturing organisation, who are looking for a Business Systems Manager on a permanent basis. You'll play a key role in managing and optimising core commercial systems, including Salesforce and CRM platforms, whilst driving user adoption, improving system performance and ensuring users get the most out of the technology available to them.

What You’ll Do as Business Systems Manager:

• Manage the day-to-day support, administration and optimisation of commercial systems, overseeing incidents, service requests and priorities to ensure business needs are met.
• Drive user adoption and engagement across the business, delivering training, workshops and onboarding to improve system utilisation and user experience.
• Lead and develop a team of two, whilst working closely with stakeholders to maintain data quality, strengthen system governance and deliver continuous improvements.

What We’re Looking For:

• Proven experience managing business-critical systems, such as Salesforce, CRM or similar enterprise platforms.
• Experience leading a systems support or administration function, with a strong understanding of incident management, service delivery and operational priorities.
• Excellent stakeholder management and communication skills, with experience driving user adoption, delivering training and leading a team.
• Knowledge of data governance, system configuration and change management would be advantageous.

What You’ll Get as Business Systems Manager:

• The opportunity to lead and develop a dedicated Commercial Systems team.
• A key role in shaping system adoption and continuous improvement across the business.
• The opportunity to make a real impact on how commercial technology supports business performance.

This is a great opportunity for a Business Systems Manager to take ownership of business-critical platforms, lead a team and drive meaningful improvements across a leading UK manufacturing organisation. If you're passionate about systems, people and continuous improvement,

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