OFFICE & CUSTOMER SERVICE/WAREHOUSE ADMINISTRATION

OFFICE & CUSTOMER SERVICE/WAREHOUSE ADMINISTRATION

3P Pty Limited - Wickham, Newcastle www.3p.com.au

Full-time position/Varied role/Busy & friendly team

3P, founded in 1969, is a trusted wholesale distribution business servicing pharmacies and supermarkets throughout Australia with home healthcare products.

We are looking for an enthusiastic, organised and computer-proficient person to join our team in a varied office-based role working closely with our warehouse, customers and sales reps.

This is an ideal position for someone who enjoys a busy working environment, likes dealing with people and is comfortable juggling a range of different tasks throughout the day.

About the Position

Working as part of our team, your responsibilities will include:

• Communicating with customers by phone and email


• Responding to customer enquiries and providing helpful, friendly service


• Liaising closely with the warehouse regarding incoming and outgoing orders, coordinating orders, deliveries and dispatch requirements


• Entering and maintaining information within our computer systems


• Assisting with stock and inventory administration including stocktake procedure


• Preparing paperwork and documentation


• General office admin and data entry


• Working closely with sales, warehouse and management to ensure customers receive excellent service


• Assisting with other tasks as required in a busy and varied office environment

What you'll bring:

• Excellent computer skills and confidence using computer based systems


• Good knowledge of Microsoft Office, particularly Outlook and Excel


• Excellent written and verbal communication skills


• A friendly and professional telephone manner


• Strong attention to detail and accuracy


• Good organisational skills and the ability to prioritise competing tasks


• The ability to work efficiently in a busy, fast paced environment


• A willingness to learn our products, systems and procedures


• The ability to work both independent and as part of a team


• A positive, practical and helpful attitude


• Previous experience in office admin, customer service, wholesale distribution, logistics or warehouse administration would be an advantage

What we offer:

• A varied position where every day is different


• A friendly and supportive working environment


• The opportunity to become an established Australian business


• A role with regular interaction with customers, warehouse staff and other members of the team


• Training and support to learn our products and systems