Christmas Casual - Mackay

Role Overview

As a Christmas Casual Customer Assistant, you’ll help bring the magic of dusk to life during our busiest (and most exciting) time of year. You’ll create thoughtful, joy-filled moments for every customer, while keeping the store shining bright.

Whether it’s finding the perfect gift, sharing your candle knowledge, or simply making someone’s day – you’ll be at the heart of it all.

This is a hands‑on, customer‑first role that’s full of energy, sparkle, and meaning – just like Christmas should be

What You’ll Do

• Create unforgettable in-store experiences with genuine care, personality, and attention


• Light up the shopfloor by achieving your goals and contributing to team success


• Keep the store beautiful, inviting, and aligned to our brand and visual standards


• Be a go‑to expert on all things dusk – helping customers find the perfect fragrance, décor piece, or festive gift


• Jump in, support your teammates, and help keep the energy high during the busy season

About You

• You love connecting with people and making them feel seen, welcome, and valued


• You’re upbeat, dependable, and always ready to lend a hand


• You bring curiosity, care, and a strong work ethic to every shift


• You thrive in a fast‑paced environment and are comfortable with late nights, weekends, and public holidays


• You’re someone who brings the joy – especially during the most magical time of year

What You’ll Love

• Generous team discounts to stock up on gifts (or treat yourself!)


• A team culture built on warmth, collaboration, and celebration


• Flexible hours over the peak Christmas period – starting from October


• The chance to grow your skills, confidence, and retail experience with a beloved brand

Ready to make this Christmas one to remember?

Join dusk and help us create heartfelt moments, one scented candle at a time.

Please note: This is a seasonal position commencing in October, with availability required across late nights, weekends, and public holidays.