Nursing Support Worker

Job Type: Permanent position | Full time position

Job Description

Nursing Support Worker Full-time Glow Healthcare Australia Location:Paramatta, NSW Salary range: $$51,222–$60,000 plus superannuation About the Role: Glow Healthcare Agency provides nursing and health support services across aged care, residential and supported accommodation settings. As a Nursing Support Worker (NSW), you will assist nursing staff to deliver safe, respectful, client-centred care that promotes dignity, independence, and wellbeing.

You’ll work under the supervision of a Registered Nurse or other qualified health professional, following nursing directions, care plans, and organisational policies and procedures. Duties and Responsibilities:

• Assist clients with personal hygiene, grooming, toileting, and continence care
• Support clients with safe movement and mobility, encouraging independence
• Assist with transfers, hoist use, repositioning, and falls prevention (under supervision)
• Provide emotional support, reassurance, and companionship
• Carry out care tasks delegated by nursing staff in line with care plans
• Monitor client condition and promptly report changes to the Registered Nurse
• Assist with routine observations where appropriate (e.g., temperature, pulse, behaviour)
• Support residents with hydration and nutrition, including mealtime and feeding assistance
• Maintain accurate care documentation, progress notes, and clinical records as required
• Complete clear and timely shift handovers and written communication
• Follow infection control, PPE, medication safety (where applicable), and manual handling procedures
• Communicate respectfully with clients, families (as appropriate), and the care team
• Uphold client rights, choice, privacy, and confidentiality at all times
• Identify and elevate WHS hazards, incidents, near misses, or safety concerns immediately
• Report any suspected abuse, neglect, or exploitation in line with reporting requirements

Skills and Qualifications:

• Hold at least a relevant AQF Certificate III in Individual Support (Ageing, Disability or Health) or equivalent
• At least 2–3 years of experience in a relevant position (aged care, disability, health support, residential care)
• Strong knowledge of WHS, privacy/confidentiality, infection control, and safe manual handling
• Confident written and verbal communication, including documentation and handover notes
• Ability to work calmly and professionally, including in urgent or high-pressure situations
• Comfortable working under clinical supervision and as part of a multidisciplinary team

Employment requirements (must be able to maintain):

• Current

First Aid and CPR certification

• National Police Check
• Working

With Children Check (if applicable)

• Manual Handling and Infection Control training
• COVID-19 vaccination certificate and/or immunisation history
• Driver’s licence and own transport (if community-based support is required)