Posted 4 days ago
Description
Join a market-leading Digital Experience Platform provider as a Sales Admin assistant, providing administrative and operational support to the sales team, ensuring smooth and efficient execution of key functions such as CRM management and invoicing. This is a permanent, part-time position, with an immediate start available for the right candidate.
Key responsibilities
Maintain and update CRM systems (AutoTask) and the Customer Master List, keeping data accurate and consistent across internal systems
Produce accurate B2B quotes, follow up with clients to secure sign-off, and create projects for signed quotes
Manage business contracts within AutoTask, including renewals, amendments and documentation, and maintain the annuities spreadsheet for forecasting
Handle monthly and ad hoc customer invoicing, ensuring all chargeable work is billed correctly, and resolve account enquiries
Provide general office administration, including ordering office supplies and supporting the General Manager and management team as required
Assist with ad hoc marketing activities, including social media posts
Act as a key point of contact for customers and Vela Finance on subscription and support invoices, ad hoc invoices, and account reconciliation
About you
Excellent written and verbal communication skills
Strong relationship-building and negotiation skills
Excellent time management and organisational skills
A keen eye for detail and accuracy
An energetic, flexible and can-do approach
A commitment to excellence, innovation and continuous improvement
Experience in an office environment; prior experience in an Administration or Sales Administration role would be an advantage
Experience in the software industry would be an advantage
Demonstrated experience using the Microsoft Office suite (Excel, Word and Outlook)
Prior exposure to CRM software, with AutoTask experience highly regarded
About us
For 25 years, Elcom has been driving digital transformation across medium to large organisations. Our flagship product, the Elcom Digital Experience Platform, is the backbone of over 1,500 Digital Workplaces, Intranets, Websites, Portals, Mobile and Learning Management deployments; enabling our clients to deliver exceptional online experiences, while achieving operational and administration efficiency. As a 100% owned subsidiary of Constellation Software Inc. via its operating group, Vela APX, Elcom benefits from a strong corporate platform and international support.
A fantastic life-work harmony
Opportunities for learning and growth
Work that is meaningful and makes an impact
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