Medical Receptionist

We are a well-established and highly regarded healthcare provider, known for high-quality, patient-centred care. We're proud of the warm, welcoming environment we've created for both our patients and our staff. We're seeking a motivated Medical Receptionist for 36 hours per week who thrives in a fast-paced setting and enjoys being part of a supportive, multidisciplinary team. Flexibility is essential, as the role includes weekend and night shifts.

Key responsibilities

• Welcoming patients and visitors warmly, in person and by phone, and making them feel at ease


• Managing appointment bookings, recalls and reminders for our doctors and allied health team


• Checking patients in and out, and maintaining accurate patient records in our practice software


• Handling billing, payments, Medicare claiming and account enquiries


• Responding to patient enquiries and directing urgent or clinical matters to the right team member promptly


• Maintaining patient privacy and confidentiality in line with practice policies and privacy legislation


• Keeping the front desk and waiting area tidy, welcoming and well organised


• Supporting the wider team with general administrative duties as needed

About you

• Previous general practice medical reception experience (preferred)


• Strong communication and organisational skills


• Proficiency in Microsoft Office and medical software


• A genuine commitment to patient safety and quality care


• A professional standard of personal presentation


• The ability to work well in a team and independently


• Flexibility for weekend and night shifts


• Full working rights in Australia


• A collaborative and supportive workplace


• Ongoing training and professional developmentThe chance to make a real impact in a growing practice


• An accredited practice


• Free on-site parking

About us

We are a well-established and highly regarded healthcare provider, known for high-quality, patient-centred care. We're proud of the warm, welcoming environment we've created for both our patients and our staff.

#J-18808-Ljbffr