OFFICE ASSISTANT

Sealed Up Waterproofing is a leading waterproofing solutions company dedicated to providing high-quality services to residential and commercial clients across Queensland. We pride ourselves on our commitment to excellence, customer satisfaction, and maintaining a supportive workplace culture where every team member contributes to our success. Our experienced team works collaboratively to deliver reliable waterproofing solutions that protect and preserve our clients' properties.

About the role

We are seeking a reliable and organised Office Assistant to join our team at our Caboolture office on a casual basis. This role is integral to ensuring our office operations run smoothly and efficiently, supporting both our administrative functions and our field teams. As an Office Assistant, you will be the backbone of our back-office operations, handling a variety of tasks that keep our business organised and our customers well-served. This is an excellent opportunity for someone seeking flexible, casual work who enjoys working in a fast-paced, supportive environment.

Key responsibilities

Managing and organising office files, documents, and records in a systematic and accessible manner

Answering phones and responding to customer enquiries with professionalism and courtesy

Providing administrative support to the office and field teams, including scheduling, data entry, and general office tasks

Maintaining office supplies inventory and placing orders as needed to ensure the office is fully stocked

Processing invoices, timesheets, and other administrative documentation

Supporting the coordination of site schedules and field team activities

Performing general clerical duties including filing, copying, and correspondence

Assisting with customer communication and follow-up activities

What we're looking for

Strong organisational and time management skills with the ability to manage multiple tasks

Excellent communication skills, both written and verbal

Proficiency in Microsoft Office applications (Word, Excel, Outlook) and general computer literacy

Ability to work independently and as part of a team in a collaborative environment

Attention to detail and accuracy in data entry and record-keeping

Professional telephone manner and customer service experience

Reliability and punctuality, with flexibility to accommodate casual work arrangements

Basic knowledge of administrative procedures and office management (experience in a trade or service-based business is advantageous)

What we offer

We offer competitive casual rates of pay and provide a supportive, inclusive workplace culture where your contributions are valued. As a growing business, we are committed to the wellbeing and development of our team members. Flexible casual arrangements allow you to maintain a healthy work-life balance whilst gaining valuable experience in a professional environment. You will work with a friendly, collaborative team and have the opportunity to develop your administrative skills within a dynamic, customer-focused organisation.