Specialist Medical Receptionist

Specialist Medical Receptionist

Hunter Gastroenterology | Newcastle, New South Wales, AU

Posted 7 days ago

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Description

We are a well-established specialist medical practice providing high quality, patient-centred care within a supportive and team-focused environment.


We are currently seeking an experienced Medical Receptionist to join our team on a permanent part time, 4 days per week (Monday to Thursday) basis. Occasional sick and holiday relief on a Friday will be required. This role would suit someone who enjoys working in a structured, busy practice and takes pride in being organised, reliable, and part of a collaborative team.


Specialist Medical Receptionist


Hunter Gastroenterology – Broadmeadow


We are a well-established specialist medical practice providing high quality, patient-centred care within a supportive and team-focused environment.


We are currently seeking an experienced Medical Receptionist to join our team on a permanent part time, 4 days per week (Monday to Thursday) basis. Occasional sick and holiday relief on a Friday will be required. This role would suit someone who enjoys working in a structured, busy practice and takes pride in being organised, reliable, and part of a collaborative team.


About the Role


This is a varied front desk and administrative role supporting a team of specialists, nurses and administrative staff. You will be working within established systems and processes, with support from senior team members.


Your responsibilities will include:



  • Front desk reception and telephone enquiries

  • Appointment scheduling, recalls and waiting lists

  • Booking and coordinating procedure/theatre lists

  • Processing payments, Medicare and health fund claims

  • Maintaining accurate patient records

  • Liaising with hospitals, referrers and healthcare providers

  • Supporting the day-to-day coordination of patient care


About You


We are looking for someone who:



  • Has experience in a medical reception or healthcare administration role

  • Is confident using Genie or similar medical software

  • Has a sound understanding of Medicare and private billing

  • Is organised, detail-focused and able to follow processes accurately

  • Communicates professionally and with empathy

  • Works well within a team and supports colleagues when needed

  • Is reliable and takes pride in their work


Flexibility with start and finish times (within standard weekday hours) is required.


What We Offer



  • A genuinely supportive and respectful team environment

  • Clear systems, processes and training to help you succeed in the role

  • A stable, long-term position in a well-established practice

  • Monday to Friday hours – no weekends

  • Competitive remuneration based on experience


About Us


Hunter Gastroenterology is a leading specialist practice providing digestive health services across the Newcastle and Hunter region. Our team works closely together to deliver a high standard of care, with a strong focus on professionalism, teamwork and patient experience.


If you are looking for a stable role within a supportive team where your contribution is valued, we would love to hear from you.


*Immediate start available.


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