Spa Receptionist/Assistant

endota Brighton has relocated to a beautiful new space, now located at 447 Bay Street, Brighton. Our beautiful brand-new spa offers an amazing retail space with easy off-street parking, additional treatment rooms and a new infrared sauna.

Boasting 8 treatment rooms, we specialise in massage, facials, spa packages and a full list of beauty treatments. We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy.

Your Role

endota employees are passionate about providinga high levelof customer service to our clients throughout their wellness journey.

In the role of a Spa Receptionist/Assistant, you will provide excellent customer service to customers in-spa, over the phone and via email. Using your strong IT skills, you will manage treatment bookings, process gift vouchers & product sales, answer email enquiries and be responsible for data entry/inventory requirements. The role will also include general cleaning responsibilities such as laundry, vacuuming, dusting, stocking/ arrangingproductand any other housekeeping tasks that will support the everyday function of the spa.

Your Skills & Experience

• You havepreviousreception/customer service experience (experience in spa or beauty industry preferred).
• Proficient IT skills (Microsoft Word, Outlook and Excel) and previous experience using an electronic booking system (ideally Zenoti).
• You have excellent time management skills with the ability to work independently and multitask.
• You havestrong communicationskills and excellent personal presentation standards.
• You have availability to work late nights and weekends.
• You will be as passionate about the endota brand as we are and share our core values and philosophy.

We provide a supporting & inspiring environment so that you can be your “best me”.

• Receive endota treatments at a discount, and enjoy our range of products at wholesale prices.
• Free membership to endota Retreat – your online wellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more!
• Our National Education Program is designed to provide treatment & product training and on-the-job training with your spa leadership team.
• We recognise your talent, dedication, and passion through our National Therapist Awards.
• The Therapist Incentive Program rewards for achieving KPI’s.
• Participate in spa challenges with various prizes of products and vouchers.
• Complete all required online training and receive $150 worth of in spa treatments.
• Quarterly wellness nights held in spa, be pampered by colleagues, and enjoy delicious snacks.
• Receive discounts from some of Australia’s leading brands across health, wellness, fitness, lifestyle and more!

About endota

We are a proud Australian owned global wellness brand with a portfolio of over 100 spas, a Wellness College, plus we develop COSMOS certified and results-based skincare products that we use inall ofour treatments. Our company values are a fundamental part of who we are and underpin our work and culture.

If you are passionate about what you do, want to share yourknowledgeand experience, and learn from your colleagues – then endota is for you.