Posted 6 days ago
Description
Premier Motor Service is seeking friendly and enthusiastic reservation clerks to join our team based at South Nowra.
Our office operates between 6am - 7pm Monday to Friday and 6am - 6pm on Weekends. The positions will be on a rotating roster across these hours and will be approximately 15 -20 hours per week, with additional hours available as required.
Duties include:
Answering incoming calls for our Express service including bookings, enquiries, and feedback
Data entry in our booking system
Responding to email enquiries
Liaising with passengers regarding any service delays or changes
Answering Nowra Coaches calls and providing accurate information regarding local route and school services
Banking preparation
General office duties as directed by management
Friendly and customer focused attitude
Strong communication skills, written and verbal
Sound computer and telephone skills
Ability to provide accurate information in an efficient and timely manner
Ability to work in a fast-paced environment
Self-motivated and able to work autonomously and as part of a team
Available to work varied days and hours as required
Previous admin and customer service experience
Knowledge of the local area and East Coast between Eden and Cairns
Experience in dealing with difficult customers
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