Receptionist / Rego Clerk

Lakes Hyundai & Chery North Lakes is seeking a Receptionist / Rego Clerk to join our dynamic team in North Lakes, Queensland. This is a full‑time position that combines front‑of‑house reception duties with vehicle registration and administrative support. You will be the first point of contact for our customers and a key member of our dealership team, playing an essential role in delivering exceptional service and maintaining smooth day‑to‑day operations.

What you'll be doing

• Greeting and welcoming customers as they arrive at the dealership, ensuring a positive first impression


• Managing and processing vehicle registration paperwork and documentation accurately and efficiently


• Answering phones, directing calls appropriately and responding to customer enquiries in a professional manner


• Scheduling customer appointments and maintaining appointment calendars for sales and service teams


• Processing customer paperwork, including finance agreements, warranty documents and vehicle registrations


• Maintaining reception areas to ensure they are clean, organised and welcoming


• Managing mail, deliveries and general administrative tasks


• Liaising with internal teams to ensure customer needs are met promptly and efficiently


• Supporting the sales and service departments with administrative requirements as needed
  
• Maintaining confidentiality and handling sensitive customer information professionally

What we're looking for

• Proven experience working in a reception or customer‑facing role, ideally in an automotive or dealership environment


• Strong organisational and administrative skills with the ability to manage multiple tasks simultaneously


• Excellent communication skills, both written and verbal, with a professional demeanour


• Proficiency with computer systems and Microsoft Office applications


• Experience with vehicle registration processes and automotive documentation is highly desirable


• A genuine customer service focus with the ability to remain calm and courteous under pressure


• Attention to detail and accuracy, particularly when handling important documentation


• Ability to work independently and as part of a team


• Professional presentation and reliable attendance


• A valid Australian driver's licence is preferred

What we offer

At Lakes Hyundai & Chery North Lakes, we value our team members and offer a supportive working environment where your contributions are recognised and appreciated. Our benefits include:

• A competitive salary package


• Ongoing training and professional development opportunities


• A collaborative and friendly workplace culture


• Staff discounts on vehicle purchases and services


• A stable, full‑time position with a reputable automotive dealership


• The opportunity to be part of a successful and growing business

About us

Lakes Hyundai & Chery North Lakes are an awarding winning Hyundai & Chery dealership located in North Lakes, Queensland, committed to providing exceptional customer service and high‑quality vehicles. With a reputation for excellence, competitive pricing and a dedicated team, we pride ourselves on delivering outstanding service to our customers. We are looking for enthusiastic, reliable team members who share our commitment to customer satisfaction and professional excellence.