Dynamics 365 Customer

XPT Software Australia Pty Ltd | Contract

Dynamics 365 Customer

Melbourne, Australia | Posted on 05/20/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  


• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  


• We have 120+technocrats in Australia working at our clientlocations.
  


• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  


• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

TechnicalLead – Dynamics 365 Customer Insights Journeys & Power Pages

Roles andResponsibilities

• Lead the design andimplementation of solutions using Dynamics 365 Customer Insights –Journeys (Real-time Marketing) and Power Pages (Power Portal).
  


• Architect scalable and securecustomer engagement solutions, including customer journeys,segmentation, email marketing, and event management.
  


• Design and develop PowerPages portals with custom UI, authentication, and role-based access.
  


• Provide technicalleadership and mentorship to development teams; enforce codingstandards and best practices.
  


• Translate businessrequirements into technical design documents and scalablearchitectures.
  


• Configure and customize:
  


• Customer Insights Journeys(segments, triggers, journeys, forms, emails)
  


• Power Pages (Liquidtemplates, web roles, content, site settings)
  


• Develop custom solutionsusing:
  


• Power Platform (PowerAutomate, Power Apps)
  


• Integrate Dynamics 365 with externalsystems and third-party applications using APIs, Azure services, ormiddleware.
  


• Implement security models,including authentication (Azure AD B2C, external identity providers) andauthorization.
  


• Drive CI/CDimplementation, environment management, and deployment strategiesusing Azure DevOps.
  


• Conduct technicalreviews, code reviews, and solution validations.
  


• Collaborate withstakeholders, business analysts, and architects to ensure successfuldelivery.
  


• Ensure compliance with dataprivacy, governance, and performance standards.
  


• Dynamics 365 CustomerInsights – Journeys (Real-time Marketing)
  


• Power Pages (Power Portal)development
  


• Expertise in MicrosoftDataverse and data modeling.
  


• Proficiency in:
  


• Liquid templating
  


• Experience with PowerPlatform tools (Power Apps, Power Automate).
  


• Strong integrationexperience using REST APIs, Azure Functions, Logic Apps.
  


• Knowledge of securityframeworks, authentication (OAuth, Azure AD B2C), and role-basedaccess.
  


• Experience in solutiondesign, architecture, and technical leadership.
  


• Familiarity with DevOpspractices, CI/CD pipelines, and environment management.
  


• Strong problem-solving,analytical, and debugging skills.
  


• Excellent communication andstakeholder management abilities.
  

PreferredSkills

• Microsoft certificationssuch as:
  


• MB-260 (Customer DataPlatform Specialty)
  


• Experience with CustomerData Platforms (CDP) and customer data unification.
  


• Exposure to AI-drivenpersonalization and customer analytics.
  


• Knowledge of eventmanagement modules in Customer Insights Journeys.
  


• Experience with AzureIntegration Services (Service Bus, API Management).
  


• Familiarity with front-endframeworks and UX best practices.
  


• Experience working in Agile/Scrumenvironments.
  


• Domain experience inindustries like Retail, BFSI, Healthcare, or Telecom.