Customs Broker

Bridge to Bay Logistics Pty Ltd – Sydney CBD NSW

Bridge to Bay Logistics Pty Ltd is seeking an experienced Customs Broker to join our team on a contract or casual basis. Based in Sydney, NSW, this role is pivotal to our operations, ensuring seamless management of customs clearance, import/export compliance, and regulatory adherence. As a Customs Broker, you will be the critical link between our clients, shipping partners, and Australian Border Force, managing the complexities of international trade documentation and customs procedures. This position offers the opportunity to work with a dynamic logistics company that values expertise, attention to detail, and client satisfaction.

Key responsibilities

Preparing and lodging customs declarations, entry documents, and export permits with the appropriate customs authorities

Ensuring compliance with all relevant Australian customs legislation, tariff classifications, and import/export regulations

Advising clients on customs procedures, duties, taxes, and regulatory requirements for imported and exported goods

Managing customs clearance processes for containerised and non-containerised shipments

Liaising with shipping companies, freight forwarders, warehouse operators, and government authorities to facilitate smooth cargo movement

Calculating and arranging payment of customs duties, taxes, and other applicable charges

Resolving customs issues, queries, and discrepancies with the Australian Border Force and other regulatory bodies

Maintaining accurate records and documentation for audit and compliance purposes

Providing clients with timely updates on shipment status and customs clearance progress

Staying current with changes in customs regulations, tariff codes, and international trade agreements

What we're looking for

Active Customs Broker's Licence issued by the Australian Border Force (ABF) or current eligibility to obtain one

Minimum 3-5 years of proven experience as a Customs Broker or in a similar customs clearance role

In-depth knowledge of Australian Customs Act, Tariff Act, and relevant import/export legislation

Strong understanding of tariff classification, rules of origin, and preferential trade agreements

Proficiency with customs management systems and cargo tracking software

Excellent communication skills, both written and verbal, with the ability to explain complex customs procedures clearly to clients

Meticulous attention to detail and strong organisational skills to manage multiple shipments simultaneously

Ability to work independently whilst collaborating effectively with team members and external stakeholders

Problem-solving mindset with the capacity to navigate regulatory challenges and find practical solutions

Professional demeanour and commitment to maintaining confidentiality and ethical standards

Experience with international shipping procedures, including sea, air, and rail freight, is advantageous

What we offer

At Bridge to Bay Logistics Pty Ltd, we recognise the value of our skilled professionals and offer a competitive remuneration package commensurate with experience. This contract role provides flexibility and the opportunity to work on diverse customs matters across various industries. We foster a collaborative workplace culture that encourages professional development and values the expertise our team members bring. You will work with industry-leading logistics professionals and gain exposure to a broad range of international trade scenarios. We are committed to supporting our employees' wellbeing and maintain a professional environment where your contribution is recognised and appreciated.

About us

Bridge to Bay Logistics Pty Ltd is a trusted provider of comprehensive logistics and customs clearance solutions in Australia. With a strong reputation built on reliability, expertise, and client-focused service, we specialise in managing complex import and export operations across multiple industries. Our team is dedicated to ensuring smooth cargo movement, regulatory compliance, and exceptional customer service. We pride ourselves on our deep industry knowledge, prompt problem resolution, and commitment to helping our clients navigate the complexities of international trade. At Bridge to Bay Logistics, we believe that success is built on strong relationships, professional integrity, and a genuine understanding of our clients' business needs.