Posted 5 days ago
Description
Atturra is seeking an enthusiastic Service Desk Analyst to provide initial technical support to end-users and clients. You will handle Level 1/2 incidents, document solutions, and escalate where needed while maintaining a focus on customer service.
On-site support at client sites will be required on a regular basis in Newcastle. The role emphasizes IT hardware/software troubleshooting, RMM tools proficiency, and a strong service mindset.
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