Posted 5 days ago
Description
Company: True Blue Accident Management
Industry: Accident Management
We are seeking a proactive and customer-focused Customer Service Representative to join our team at our Parramatta branch. This is a full-time position, Monday to Friday, with occasional weekend work required.
About the Role
As a Customer Service Representative, you will play a key role in ensuring an exceptional experience for our clients. Your responsibilities will include:
- Vehicle Delivery & Paperwork: Deliver vehicles to clients and complete all required documentation accurately.
- Client Interaction: Liaise with clients, explain our terms and conditions, and ensure they provide the necessary documentation.
- Vehicle Presentation: Assist with car washing as part of maintaining vehicle standards.
- Relationship Management: Build and maintain strong, long-lasting relationships with our clients.
About You
To be successful in this role, you will need to demonstrate:
- A valid driver's license and confidence in driving (all vehicles are automatic).
- A full driver's license is required for this position.
- Excellent communication skills – both spoken and written, with strong attention to detail when handling paperwork.
- A confident and professional personality with the ability to engage clients effectively.
- Punctuality, honesty, and a hands-on attitude.
- A proactive approach and willingness to be involved in various tasks.
- Australian work rights are required for this position.
- A minimum of 2+ years of customer service experience is required.
Working Hours
Monday to Friday, standard 8-hour shifts, After break hours shift.
Occasional weekend work as required.
Why Join Us?
This is an exciting opportunity to be part of a growing business during a dynamic phase of expansion. If you are looking for a role where you can contribute, grow, and make an impact, we'd love to hear from you!
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