Billing & Support Specialist – First Contact Resolution

Tacticall Recruitment is recruiting for a Customer Support Officer to join a global, renowned organisation. You will be the first point of contact for invoicing and account enquiries, handling calls and emails from a Brisbane-based team and delivering timely resolutions.

You'll work within a close-knit team of around 10 and aim for First Contact Resolution, using multiple systems to support accounts receivable outcomes.

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