Posted 5 days ago
Description
Are you a night owl with a passion for delivering exceptional guest experiences?
Mercure Cairns is seeking a dedicated and detail-oriented Full-Time Night Auditor to join our friendly Front Office Team.
Are you a night owl with a passion for delivering exceptional guest experiences?
Mercure Cairns is seeking a dedicated and detail-oriented Full-Time Night Auditor to join our friendly Front Office Team.
About the Role
As our Night Auditor, you will:
Reception Desk Management: Oversee guest check-ins and check-outs during the night shift.
Night Audit & Reporting: Process the nightly audit and generate reports to ensure accurate financial records.
Security Monitoring: Assist in monitoring building security to ensure guest safety.
Operational Support: Aid the day team in operations to maintain exceptional service standards.
Shift Timing: Work from 11 PM to 7 AM, accommodating the unique needs of night-time guests.
What We're Looking For
The ideal candidate will possess:
Self-Starter Attitude: Ability to work independently with minimal supervision.
Customer Service Focus: A positive attitude and genuine commitment to delivering memorable guest experiences.
Hotel Experience: Experience in a similar role
Technical Proficiency: Experience with property management systems like Protel is highly regarded.
Attention to Detail: Strong organizational, written, and communication skills.
Flexibility: Willingness to work weekends and evenings across a 7-day roster.
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