Workforce Planning Analyst - Data-Driven Scheduling Lead

Workforce Planning Analyst - Data-Driven Scheduling Lead

CMC Markets | Sydney, New South Wales, AU

Posted 5 days ago

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Description

CMC Markets is seeking an experienced and analytical Workforce Planner to join our Client Services team and shape how we deliver exceptional customer experiences. You'll own workforce forecasting, scheduling and real-time performance across multiple service channels, ensuring our people are supported and our clients receive timely, high-quality service.

Reporting to the Head of Client Services ANZ, you'll work with Client Services and Technology teams to turn data into insights, identify risks,


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