Mandarin CSM Asia - 12-Month FTC

Mandarin CSM Asia - 12-Month FTC

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Posted 7 days ago

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Description

Trustpilot is seeking a Customer Success Manager Asia (Mandarin Speaker) in Melbourne to own a portfolio, onboard customers, drive adoption, reduce churn and deliver measurable value.

You will manage onboarding, adoption, NPS, renewals, and collaborate with Product and Marketing while maintaining health metrics in CRM. Mandarin native and strong English required for success in a SaaS environment.


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