Posted 5 days ago
Description
Benefits:
* 401(k)
* 401(k) matching
* Bonus based on performance
* Dental insurance
* Health insurance
* Opportunity for advancement
* Paid time off
* Profit sharing
* Training & development
* Vision insurance
Russ Hadick & Associates, Inc has exclusively partnered with a Cincinnati/Dayton area company to help them search and qualify candidates for their Inside Sales Representative
SUMMARY
This full-time position owns the proactive outreach and conversion process that turns the newly visible service pipeline into Companys Service agreements. .
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
* Work the open appointment pipeline made visible through the new ERP reports (scheduled start-ups, preventive maintenance, unscheduled/open work, and aging backlog).
* Conduct proactive outreach to customers with upcoming or overdue preventive maintenance.
* Convert reactive or one-time service relationships into multi-year Service contracts
* Use the activation playbook to prioritize accounts by equipment importance, age, service history, and current contract status.
* Deliver consistent talk tracks, proposals, and ROI/TCO messaging that positions Service Contracts as risk reduction and uptime protection rather than just maintenance.
* Track and report simple leading indicators: outreach volume, conversations held, proposals issued, and contracts closed.
* Participate in the weekly operating rhythm with Service and Sales leadership to review the pipeline and assign ownership.
QUALIFICATIONS
* Strong inside sales or business development experience, preferably in B2B, industrial, power quality, or service-contract environments.
* Comfortable working in CRM/ERP systems and using data to prioritize and manage a pipeline.
* Computer-savvy with the ability to quickly learn internal tools and reporting.
* Excellent verbal and written communication skills; able to discuss technical service offerings in clear, customer-focused language.
* Organized, self-directed, and disciplined in follow-up and activity tracking.
* Experience selling or supporting service agreements, warranties, or recurring revenue offerings is a plus.
EDUCATION and/or EXPERIENCE
High school diploma/GED required. Technical aptitude and proficiency with Microsoft Office and CRM/ERP systems is required. College degree in business or related field is preferred.
This is a remote position.
