EVV Agent

Overview

EVV Agent
Location: Remote
Compensation: $15.00 per hour
Position Type: Full-time
Remote/Virtual Position: Yes
Coverage Area: Texas
Shift: Monday – Friday
Hours: 8am-5pm CST
Bilingual skills in Spanish strongly preferred

What You Need to Know

Reimagining Your Career in Corporate Healthcare
Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.
We’re proud to be named one of

America’s Greatest Workplaces 2025

by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.
Be the Best EVV Agency You Can Be
Minimum Required Experience
Minimum 3 years in a high-volume call center environment
Experience handling back-to-back inbound calls
Ability to manage high call volume (target ~60 calls/day)
Experience with real-time documentation while on calls
Experience with Microsoft Office: Teams, Outlook, Word, Excel
Self-starter with the ability to work independently and manage priorities
Strong communication skills (verbal and written)
Preferred Qualifications (Plus, Not Required)
EVV experience
Healthcare or compliance-related experience
Bilingual (Spanish preferred)
Preferably for candidate who lives in TX
Technical & Computer Skills
Demonstrates basic computer literacy
Ability to:
Navigate between multiple systems/screens
Use copy/paste functions
Switch between tabs/windows efficiently
Comfortable learning new systems (e.g., ContinuLink, Vesta, Webex CC)
Ability to type while speaking with a caller

Our Investment in You
Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.
Our benefits include:
Medical, dental and vision coverage
Paid time off and paid holidays
Professional development opportunities
Company-matching 401(k)
Flexible spending and health savings accounts
Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
Programs to celebrate achievements, milestones and fellow employees
And more!

Why AccentCare?

Come As You Are
At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.