WFH Client Success Representative

WFH Client Success Representative

AIL | Remote, OR, US

Posted 5 days ago

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Description

Position Overview

AO Globe Life is looking for a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explain available options, and help create a positive and professional experience from the first conversation through follow-up.
We provide warm leads, virtual training, daily support, and an environment designed for motivated professionals who want to build strong communication and client-service skills.
Responsibilities

Work with warm leads supplied by the company

Schedule and conduct virtual client appointments

Ask thoughtful questions to identify client needs

Explain life, supplemental health, and accident insurance products

Provide timely follow-up and answer client questions

Build rapport and maintain professional client relationships

Maintain accurate records and organized communication

Attend training and participate in team development

What We Offer

100% remote position

Warm leads provided

Weekly paychecks

Unlimited earning potential

Medical premium reimbursement

Comprehensive online training

Daily coaching and mentorship

Performance incentive opportunities

No overhead costs

OPEIU Local 277 union representation

Long-term growth opportunity with a stable, 70-year organization

Qualifications

Excellent communication and active-listening skills

Customer-focused, professional approach

Strong follow-up habits and attention to detail

Comfortable with online systems and virtual communication

Self-motivated and reliable

Able to work independently and within a team environment

Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.