Posted 6 days ago
Description
PHMG in Manchester is seeking a Cloud Telephony Consultant to optimise caller experiences by mapping call flows across cloud telephony portals. You will support sales, implementation and account management with high-quality, client-facing technical documentation and a strong attention to detail.
In this fast-paced pre-sales role you will design call flows, analyse system usage, and provide training and best-practices documentation while acting as a brand ambassador for our telephony
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