Customer Experience Specialist: Shipping, Onboarding & Support

Aramex in Beresfield is seeking a proactive Customer Service Representative to act as the first point of contact for customers, handling shipping labels, online enquiries, lost parcels, tracking, and delivery updates. The role emphasizes accuracy, efficiency and building strong customer relationships.

You will respond promptly to enquiries, resolve issues at first contact where possible, support KPIs, and collaborate with internal teams while coordinating franchisee onboarding and recruitment

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