Medical Receptionist/Administrator Pt Job Id: 2275

• MEDICAL ADMINISTRATION / RECEPTIONIST


• PERMANENT PART-TIME (3 Days per Week) TUESDAY TO THURSDAY


• JOIN A FRIENDLY AND PROFESSIONAL SPECIALIST PRACTICE

We are seeking an experienced, organised and compassionate Medical Administrator / Medical Receptionist to join a busy orthopaedic specialist practice in Windsor.

This is an excellent opportunity to become part of a small, supportive team where patient care is our priority. Working alongside a delightful Senior Personal Assistant, you will play an important role in ensuring the smooth day-to-day operation of our consulting rooms while providing exceptional service to patients throughout their treatment journey.

About the role:

This varied position includes reception, medical administration, patient coordination and clinical support. Your responsibilities will include:

• Greeting patients and providing a warm, professional first impression.


• Managing appointments, waitlists and consulting schedules.


• Answering telephone enquiries and responding to emails.


• Processing referrals and registering new patients.


• Preparing clinic files and ensuring all imaging and clinical documentation is available for consultations.


• Managing patient accounts, Medicare and private billing.


• Uploading clinical correspondence and reports into Gentu.


• Generating clinic letters using Lyrebird.


• Liaising with hospitals, imaging providers, GPs and allied health professionals.


• Assisting with document management, scanning, filing and general administrative duties.


• Supporting the Senior Personal Assistant with the daily running of the practice.

About You:

You are a positive, reliable and highly organised professional who enjoys working in a fast-paced specialist medical environment.

Ideally, you will have:

• Previous experience in a medical reception or specialist practice.


• Excellent communication and interpersonal skills.


• Outstanding organisational skills and attention to detail.


• A caring, patient-focused approach.


• The ability to prioritise and multitask efficiently.
  
• Confidence using medical software (experience with Gentu is highly regarded).


• Knowledge of Medicare and private health billing.


• A commitment to maintaining patient confidentiality.


• The ability to work independently while contributing to a collaborative team.

Desirable:

• Experience with Gentu (or similar).


• Experience using Lyrebird or medical dictation software.


• Previous orthopaedic or specialist consulting experience.

What’s on Offer:

• A welcoming and supportive team environment.


• A varied and rewarding role with patient interaction and administration


• Permanent part-time employment (3 days per week).

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