Luxury Guest Service Agent & Concierge (Porter)

Crystalbrook Kingsley in Newcastle, NSW, seeks a Guest Service Agent Porter to create warm, personalised stays from arrival to departure. You will anticipate guest needs, provide local knowledge, manage arrivals, and nurture VIP relationships in a luxury hotel environment.

Collaborating with Front Office, Housekeeping, F&B and other teams, you’ll ensure seamless service, process daily transactions, and promote hotel facilities, rooms and experiences while maintaining premium standards.

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