Brisbane: Customer Service Team Lead (12-month FTC)

Brisbane: Customer Service Team Lead (12-month FTC)

Toll Global Forwarding (Beijing) Limited Shenzhen Branch | Brisbane, Queensland, AU

Posted 9 days ago

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Description

Toll Group is hiring a Customer Service Team Leader (12 month FTC - Mat leave coverage) for our National Customer Contact Centre in Brisbane. You will lead and develop a team, drive service excellence and manage escalations to ensure an outstanding relocation experience.

This role focuses on coaching, performance management, and continuous improvement in a fast-paced, safety-conscious environment with a hybrid Brisbane-based arrangement.


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