Business Development & Relationship Manager

Business Development & Relationship Manager

VetFamily Australia | Brisbane, Queensland, AU

Posted 6 days ago

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Description

Business Development & Relationship Manager


The role reports directly to the Country Manager and is a hands-on role suited to someone who enjoys growing a business, building strong relationships and delivering increased value for members. You'll work closely with internal teams and Supplier Partners to deliver a best-in-class customer experience.


Key responsibilities



  • Grow the existing membership base

  • Implement a range of value-added services offerings to new & existing members

  • Build and maintain strong relationships with new and existing clients

  • Own a range of business development initiatives and identify new opportunities

  • Prepare and deliver proposals, and supportive sales documentation

  • Maintain accurate CRM records and manage sales pipelines

  • Provide sales administration, reporting, and follow-up support

  • Stay up to date with industry trends and competitor activity


About you



  • Proven Business Development experience in the Australian Veterinary Industry

  • Strong communication and relationship-building skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Willingness to travel

  • Keen analytical ability

  • High attention to detail with strong organisational skills

  • Experience using CRM systems and Microsoft Office


About us


We've been providing valuable support & helping Independently owned veterinary clinics across Australia improve their profitability for over 13 years.


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