Posted 6 days ago
Description
Opportunity to grow your career with an expanding National business
Start ASAP
We’re seeking a confident Telesales professional to drive new referral business through high-volume outbound calls and support the onboarding of new NDIS clients into our services.
This role blends outbound sales, relationship management, and structured intake work, with a strong focus on conversion, follow-up, and a positive onboarding experience.
Fully Remote | Full-time
Permanent Role
Opportunity to grow your career with an expanding National business
Start ASAP
We’re seeking a confident Telesales professional to drive new referral business through high-volume outbound calls and support the onboarding of new NDIS clients into our services.
This role blends outbound sales, relationship management, and structured intake work, with a strong focus on conversion, follow-up, and a positive onboarding experience.
What you’ll do
Make 50-60 outbound calls per day with the expectation of min. 2 hour talk time per day
Build strong relationships with potential clients, identify referral needs, promote available services, and convert opportunities into confirmed NDIS referrals.
Manage follow-ups via calls, email, and SMS
Guide participants and families through the onboarding process
Maintain accurate CRM records and hand over onboarded participants to clinical teams
What we’re looking for
Proven experience in telesales or high-volume outbound calling
Demonstrated ability to meet KPIs through persistence, resilience, and a numbers-focused approach.
Clear, confident communication with a people-centred approach
Highly organised and comfortable working remotely
CRM and Microsoft Office experience
Experience in disability, community services, support coordination or the NDIS is an advantage but not essential.
Must be available to start ASAP.
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