Agresso Technical Lead

Title: Agresso Technical Lead

Duration: Contract - Inside IR35

Location: Luton, UK : Hybrid -1/2 Day Onsite

Description:

As Agresso Technical Lead, you will own the day-to-day health of a core finance platform used by a large, well-known client, and lead the team that looks after it. You will blend hands-on technical depth with solid functional knowledge of Agresso (Unit4 Business World), keeping the system stable and supported through period end, resolving complex L2/L3 escalations and delivering projects and enhancements that make a visible difference to finance users. You will build strong relationships with client stakeholders and help shape how the platform evolves.

Responsibilities:

• Lead the technical support and maintenance of the Agresso platform, ensuring stability, performance and availability.


• Deliver projects and enhancements for clients as required, from requirements through to build, testing and go-live.


• Apply functional knowledge of Agresso modules to configure, enhance and troubleshoot the system in line with business requirements.


• Lead, mentor and look after the Agresso team, setting priorities and supporting their development.


• Build and maintain strong relationships with client stakeholders, business users and suppliers.


• Manage L2/L3 support escalations, driving timely resolution and root cause analysis.


• Support period-end processing and close activities, ensuring a smooth and timely close.


• Create and maintain clear documentation, including technical designs, configuration, support procedures and runbooks.

Essential:

• Proven experience as a technical lead or senior consultant on Agresso (Unit4 Business World).


• Good functional knowledge of Agresso finance modules, such as General Ledger, Accounts Payable and Accounts Receivable.


• Hands-on technical skills in Agresso configuration, reporting, SQL and system integrations or interfaces.


• Experience managing L2/L3 support escalations and working to agreed service levels.


• Experience supporting period-end and year-end finance processes.


• Experience leading, mentoring and motivating a technical support or delivery team.


• Track record of delivering client projects and enhancements to time and quality.


• Strong stakeholder management, communication and documentation skills.

Desirable :

• Unit4 or Agresso certification.


• Experience with Agresso upgrades, migrations or implementation projects.


• ITIL knowledge or experience working in a managed service environment.

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