Spare Parts Coordinator

Spare Parts Coordinator

Ias Recruitment | Melbourne, Victoria, AU

Posted 8 days ago

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Description

About the Company:


We're partnering with a globally recognised leader in consumer electronics and home appliances to find a friendly, enthusiastic Spare Parts Coordinator to join their team in Scoresby.


Known for their innovative products, quality appliances and strong reputation worldwide, this is a fantastic opportunity to join an established international brand that values its people and delivers exceptional customer service.


About the role:


We're looking for a proactive and organised Spare Parts Coordinator.


If you're someone who enjoys keeping things running smoothly, solving problems and working with a great team, then look no further.


You’ll play an important role in ensuring spare parts reach the right people at the right time, helping service teams deliver a great customer experience.



  • Hours: Monday–Friday | 9:30am–5:30pm | No weekends!


What You’ll Be Doing:



  • Coordinate spare parts orders and enquiries from service agents and customers

  • Process and track orders using SAP and CRM systems

  • Ensure parts are dispatched promptly and orders stay on track

  • Assist with parts identification, pricing and availability
  • Keep service teams informed of backorders and deliveries

  • Process credits and resolve order-related issue


What We're Looking For



  • Previous experience in spare parts, order processing or customer service

  • Fluent in English and Mandarin Chinese

  • Strong communication and problem-solving skills

  • Great attention to detail and the ability to juggle priorities

  • Confidence using computer systems (SAP experience is a bonus!)


Why You'll Love It:



  • Work with a well-established global brand

  • Great hourly rate plus super and penalty rates

  • Supportive team and ongoing training

  • Employee discounts across a range of products

  • Free onsite parking

  • Long-term opportunity with potential to extend


If you're looking for a role where you'll be supported, valued and enjoy coming to work, we'd love to hear from you!


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