Strategic Enterprise CS Manager – ANZ Growth & Retention

Strategic Enterprise CS Manager – ANZ Growth & Retention

C T Corporation System (DE) | Sydney, New South Wales, AU

Posted 10 days ago

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Description

Wolters Kluwer seeks an experienced Customer Success Manager (Strategic Accounts) to manage a portfolio of enterprise customers across Australia and New Zealand. You will own relationships with executive sponsors, driving value, adoption and long-term outcomes.

In this role you will blend strategic customer success leadership with a commercial mindset, leading EBRs, monitoring health, renewals and expansions, and collaborating with Sales, Product and Support to maximise customer outcomes.


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