Client Relations Specialist

Overview

This role is for someone who is good with people and wants that to count for something. As a Client Relations Specialist, you'll help business owners see how a better payment and ordering setup makes their day easier, and you'll be their main contact as they come on board.
Full training comes first, then a clear process you can follow from day one, and a team that's easy to reach when you need a hand. Owners usually save money and time with the switch, so most are happy to hear about it. This is a full-time role, and pay is performance based with bonuses for strong months.
What You'll Do

Build relationships with business owners and understand how they run things
Spot where their current setup costs them money or slows them down
Present a payment and point-of-sale solution made for businesses like theirs
Answer questions and make the decision feel simple
Guide each new client through setup and check in once they're up and running
Keep clean notes and follow-ups in the CRM
What We're Looking For

Warm, patient communicator who people trust quickly
Organized and dependable with follow-through
Coachable and eager to learn
Experience in customer service, hospitality, retail or sales helps
What's Offered

Full-time position
Hands-on training and weekly coaching
A clear process and a supportive team
Performance-based pay with monthly bonuses
Advancement based on results