Posted 7 days ago
Description
Your Opportunity
You will be an important member of Implementation team within Terarecon and requires working with team members towards a successful implementation project.
How You'll Make an Impact
* Installation and configuration of Terarecon products on customer network remotely or onsite.
* Perform installation for customer systems on Terarecon's cloud infrastructrure
* Perform Data migration as required in line with the requirements of the customer.
* Testing and verification of installation
* Ensure continuous oversight of cloud services, proactively addressing resource utilization, capacity, and downtime to maintain business continuity and minimize operational impact.
* Maintenance and upgrade of customer's tenant on Terarecon's Cloud.
* Work with third party vendors (EMR, PACS, VNA) on integrating with our medical imaging viewer utilizing the principles of DICOM, HL7
* Conduct Technical training for customer's IT staff
* Occasional travel for installation and service visits to assigned territories and possibly abroad.
* Provide technical expertise on Terarecon's Cloud offering regarding Authentication, Storage, System specs, etc
* Assist with post-installation support as and when required.
* Complete documentation of installation activities in the CRM.
* Managing customer service department projects/duties as required by management
What You'll Bring
* Bachelor's Degree or IT Certification in a technical field or equivalent
* Good analytical and written communications skills
* Enterprise server, workstation, networking, storage installation, and trouble-shooting skills
* Knowledge of any, or all, of the following is a plus but not required: DICOM, PACS, HL7 and EMR,
* Servers, Firewall configuration, Network performance testing, Enterprise computing
* Excellent knowledge of Microsoft OS products (i.e. Server 2016, 2019 and 2022 and Windows 10, 11)
* Knowledge about SQL servers, IIS, and VMWare.
* Knowledge about Cloud services offered by AWS, Google Cloud and Microsoft Azure.
