Posted 8 days ago
Description
Ericsson in Reading is seeking a Solution Support Expert with a strong Market Area Solution Architect focus to act as a senior technical authority for Packet Core, policy, and Cloud support. The role primarily serves UK customers but may support other customers as needed, owning issues from engagement to resolution.
You will lead critical incidents, drive RCA, and coordinate cross-node fault isolation in a multi-vendor environment, while maintaining high standards of customer engagement and
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