Customer Service Representative

Customer Service Representative

Derrimut 247 Gym | Geelong, Victoria, AU

Posted 8 days ago

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Description

Derrimut 24:7 Gyms is one of the fastest-growing and most recognised fitness brands in the Southern Hemisphere, offering a comprehensive fitness experience under one roof. Our facilities feature premium exercise equipment, supplement and gym gear superstores, high-protein meal packs. Selected locations offer extensive group fitness classes, ladies-only training areas, and a network of personal trainers dedicated to member success.


About the Role


We are currently seeking an enthusiastic, driven, and hands-on customer service representative. This is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration & membership sales.


Position Overview



  • Provide exceptional customer service to visitors/members by addressing customer inquiries, complaints and issues promptly.

  • Drive sales across memberships, supplements, apparelaccessories and consumables to achieve individual and team sales targets.

  • Demonstrate Strong understanding of Derrimut 24:7 offerings

  • Prepare and serve smoothies, coffees, and other beverages

  • Maintain cleanliness and uptake of facility and workstations

  • Support administrative tasks, data entry, filing, and maintaining inventory records

  • Assisting in Events/Promotions and Class offerings


Our Ideal Candidate



  • Previous CSR, Sales and Retail experience

  • Passionate about Health & Fitness

  • Proven experience in achieving KPIs and Sales Targets.

  • Must be 18 years of age

  • Unlimited Working Rights

  • Current First Aid & CPR Certification (willing to obtain)

  • Food Safety Certificate (willing to obtain)


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