Senior Manager, Mortgage Collections & Hardship - Hybrid

ORDE Financial Pty is seeking an experienced Senior Manager to support the Head of Customer Assist in leading the Customer Assist division, including early arrears, hardship, and complaints. The role provides senior leadership, governance and performance oversight across the end-to-end customer assistance journey in a fast-growing lender.

The successful candidate will partner with Compliance, Credit, Legal, and Operations to deliver strong customer outcomes, drive continuous improvement, and

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