Posted 8 days ago
Description
As a host at Marmont, you are the welcoming face and first point of contact for our guests. You'll create a warm, friendly atmosphere and set the tone for a memorable dining experience. With a genuine passion for hospitality, you will help manage reservations, organise seating, and work closely with the service team to ensure each guest's experience exceeds expectations.
Key responsibilities
Greet and welcome every guest with warmth, creating a genuine first impression
Manage reservations — phone and online bookings, waitlists, VIP's and guest requests
Coordinate seating strategically, balancing table turns with guest preferences and kitchen pacing
Respond to guest inquiries and accommodate special requests where possible
Communicate with servers and kitchen staff to keep seating arrangements and guest needs on track
Share menu, specials, and event highlights to enhance the guest experience
Handle complaints and issues professionally, escalating to the Front of House Manager as needed
About you
Previous experience as a Host is essential.
Strong interpersonal skills with clear, professional communication
A friendly, outgoing personality that puts guests at ease
Sharp organisational skills, comfortable managing seating and reservations in a busy environment
Calm, efficient problem-solving under pressure
Available to work evenings, weekends, and holidays
Comfortable standing and moving for extended periods during service
About us
Marmont is casual refined dining on the Crown riverwalk. Bustling, high-volume and built for people who love making guests feel welcome from the moment they arrive.
Competitive pay + tips
Real training and career growth opportunities in hospitality
Employee discounts on dining
A positive, high-performing team that takes pride in what it does
#J-18808-Ljbffr
