Posted 9 days ago
Description
The RoyalExhibition Hotel is a fantastic multifaceted pub that caters to a variety of clientele based in Surry Hills. The venue boastsa beautiful rooftop bar and brand new beer garden, a thriving food operation, function spaces, accommodation, a sports bar, TAB and gaming facilities.
Our Group is a family-owned business with great development opportunities for the right candidate across our hotels!
We are searching for a casual Duty Manager with knowledge in venue operations, gaming, food, beverage, and people management. The role is suited to someone who has a passion for hospitality and can demonstrate how to lead the team and be an integral part of taking it to the next level.
This is a casual position that includes days, nights, public holidays, and weekend work. A healthy work/life balance isencouraged.
The Role
As a Duty Manager your key focuses will include:
Leading a medium sized team and ensuring they are consistently delivering a quality customer experience
Setting the example for your team and driving a strong positive culture
Maintaining cost controls as well as working with the team on sales-driving initiatives
Overseeing all bar, gaming, event and food service whilst on shift.
Successful candidates will possess:
A strong focus on maintaining and driving service standards whilst increasinggrowth and return visitationto the venue
Ability to work in a fast-paced environment and have a hands-on management style
A customer focus, always aiming to provide exceptional customer service
A solid background in all facets of hotel operations, including gaming, F&B, functions & cellar areas
The ability to work unsupervised and as part of a team
Excellent personal presentation and communication skills
A desire to become a valued member of our family business and move forward in your careerwith future opportunities advertised internally first
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